Wessington

Technology Help

This is a Technology help group, topics can/will include: computers, laptops, tablets, smart phones, smart TVs, wi-fi, software, apps, scanning etc.

There is an email help and problem solving forum, click here: Problems Page.

Send an email to me (click my name) Peter Barnett and we will try to find an answer to the problem or query. Answers will be published on the Problems Page so that others with the same (or similar) problem will benefit also.

Also, have a look at our Did You Know? page for hints and tips about technology that you might not know.

Feedback Comments about the group so that we can share information with other Wessington members.

Any member can use this group at any time Peter Barnett

Lockdown Scams
There have been many warnings in the media about Corona Virus scams, but I haven't received any personally. In fact the only recent email scams I have seen are the "mailer-daemon" scams detailed below. However, the recent ones don't have the big Learn More button, so in that sense perhaps they are more sophisticated. But they are still some kind of scam.

We have not had many scam telephone calls recently but suddenly we have had 3 "your Amazon Prime account has been hacked". We had several of these a while ago and the senders telephone number is different each time so it isn't possible to block them.

If you would like to share your recent "scam" experiences then please send me brief details and I will upload them here.

Peter Barnett

Email Scam

email Many of you might have received a genuine message that looks a bit like this. It happens when you try to send an email to an address that does not exist. The email address looks genuine:
"Mail Delivery Subsystem mailer-daemon@googlemail.com"
but the rest of the email if fake. The clue is in the alleged recipient address - I am sure I never tried to send to this address. Also genuine emails don't have a big "LEARN MORE". Clicking here is what the scam is all about. I don't know what would happen because, of course, I didn't click it!
27/11/19

Wrong Website

It is worth repeating that we need to be very careful either when typing in a website address or when using Google (or another search engine) that we have got the right website. I would recommend that for any website that you are going to use more than once you add it to your "Favorites" or "Bookmarks" and then access it from there. If you are using the Edge browser in Windows 10 you might like some help with organising your Favourites. If so have a look at the Problems page.

Here is a story, from a Wessington member, of what happened when Nortron was mistaken for Norton.

A friend of mine recently purchased a Norton upgrade for her computer. Whilst trying to install it she must have clicked onto ‘Nortron’ and not Norton, a simple mistake. She then received a number of phone calls and gave the people involved access to her laptop. She thought she was speaking to Norton as she was having a problem installing the new software. She became suspicious when they started asking for more money to remove a virus they had spotted, and they wanted the usual Bank account details, which she didn't give. Instead she took the laptop into PC World, where it was purchased, and asked them to sort it for her. It transpired that the "Notron" people had put a virus onto her computer. Apparently Norton do not phone people at all, a bit like Microsoft. She did have to pay to get the Laptop cleaned up and Norton installed correctly.
1/11/19

Also look at Jean's notes from the Online Safety workshop.

1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1

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More Group Pages
Art Appreciation Art Group
Beamish Volunteers Carpe Diem
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Cycling Digital Photography
Drop-in Coffee Family History
Film Gardens
History Italian
Lunch Club Lunchtime Liaisons
Music Quiz
Reading Strollers
Tai Chi Technology Help
Walking War Memorials Project