This is a Technology help group, topics can/will include: computers, laptops, tablets, smart phones, smart TVs, wi-fi, software, apps, scanning etc.
There is an email help and problem solving forum, click here: Problems Page.
Send an email to me (click my name) Peter Barnett and we will try to find an answer to the problem or query. Answers will be published on the Problems Page so that others with the same (or similar) problem will benefit also.
Also, have a look at our Did You Know? page for hints and tips about technology that you might not know.
Feedback Comments about the group so that we can share information with other Wessington members.
Any member can use this group at any time Peter Barnett
Scams and Frauds
I an sure that all of you will be aware of the numerous telephone and email scams that we all get from time to time. I cannot possibly list them all, and if I did you wouldn't have time to read them! However, I will pass on any that seem to be particularly worthwhile listing for some reason or other.
Many of you might have received a genuine message that looks a bit like this. It happens when you try to send an email to an address that does not exist. The email address looks genuine:
"Mail Delivery Subsystem email@example.com"
but the rest of the email if fake. The clue is in the alleged recipient address - I am sure I never tried to send to this address. Also genuine emails don't have a big "LEARN MORE". Clicking here is what the scam is all about. I don't know what would happen because, of course, I didn't click it!
It is worth repeating that we need to be very careful either when typing in a website address or when using Google (or another search engine) that we have got the right website. I would recommend that for any website that you are going to use more than once you add it to your "Favorites" or "Bookmarks" and then access it from there. If you are using the Edge browser in Windows 10 you might like some help with organising your Favourites. If so have a look at the Problems page.
Here is a story, from a Wessington member, of what happened when Nortron was mistaken for Norton.
A friend of mine recently purchased a Norton upgrade for her computer. Whilst trying to install it she must have clicked onto ‘Nortron’ and not Norton, a simple mistake. She then received a number of phone calls and gave the people involved access to her laptop. She thought she was speaking to Norton as she was having a problem installing the new software. She became suspicious when they started asking for more money to remove a virus they had spotted, and they wanted the usual Bank account details, which she didn't give. Instead she took the laptop into PC World, where it was purchased, and asked them to sort it for her. It transpired that the "Notron" people had put a virus onto her computer. Apparently Norton do not phone people at all, a bit like Microsoft. She did have to pay to get the Laptop cleaned up and Norton installed correctly.
Also look at Jean's notes from the Online Safety workshop.