CRIMINALS WILL USE ANY OPPORTUNITY TO TRY TO STEAL YOUR MONEY OR IDENTITY, USING TEXTS, EMAILS, PHONE CALLS, OR BY JUST CALLING AT YOUR DOOR.
KEY MESSAGES TO PROTECT YOU FROM FRAUD:
- Never "CLICK HERE" or click links in an unsolicited email or text message.
- Never "Press 1" to find our more or rectify a supposed account issue during an unsolicited phone call
- Make sure your Email password is strong, unique and secure, and is not used for any other purpose.
- Never give out your card PIN, bank account passwords and security information to anyone calling, and never hand over your payment card to a "courier".
- Never allow an unsolicited caller to have remote access to your computer or other device. They will try to convince you that you have a fault or there is a problem with your account so they can get to your personal and banking information.
On this page or sub-page:
See below for latest scam updates from Essex Police and other sources, and how to report fraud, or click on a topic to read about:
Bank and Other Account Scams
Courier and Delivery Scams
COVID-19 Related Scams
Doorstep Callers and Rogue Traders
Online Goods/Tickets & Investment Scams
Phone Service and Internet Service Scams
TV and Vehicle Licence Scams
Online Safety Advice
Protecting yourself and your device
Guidance - Email scams
Guidance - Phone scams
LATEST SCAM UPDATES Nov 2021
- Lottery fraud happens when criminals use fake messages and calls to convince a person that they have won a lottery or a prize draw.The victim is then told that they will need to pay an advance ‘fee’ in order to receive their winnings. Victims are commonly asked to pay these advance fees by purchasing gift cards and relaying codes to the fraudster. In some instances, victims have reported being asked for personal and financial information in order to obtain their ‘winnings’. In reality, criminals use these details to steal the victim’s money.
- Don’t get caught out by data harvesting scams this Christmas! Criminal are using Christmas shopping deals as an opportunity to run data harvesting scams. Fraudsters impersonate organisations and businesses to persuade people to provide details through phishing emails advertising cheap deals. The scam collects financial and personal information, including debit and credit card details, which are later used to commit fraud. Really simple steps such a paying with a credit card over a bank transfer or only using reputable shopping sites can make a big difference towards protecting yourself online this Christmas.
REPORTING FRAUD - If you or someone you know is vulnerable and has been a victim of fraud or attempted fraud there are several ways you can report it:
- A new scam reporting telephone number 159 has been set up by banks and phone companies. If you think you have received a scam call involving money or personal details you can hang up and ring 159 to speak directly to your bank. This is a pilot scheme currently covering Barclays, Lloyds (including Halifax and Bank of Scotland), NatWest (including Royal Bank of Scotland and Ulster Bank). Santander and Starling Bank. More banks may join as time goes on. For more information see Stopscamsuk.
- Call Essex Police on 101.
- Click on Action Fraud or call 0300 123 2040.
- Report suspicious phishing emails (see phishing for explanation) to the National Cyber Security Centre Suspicious Email Reporting Service (SERS) by email to: report phishing .Action will be taken to investigate and block and remove these from circulation.
CrimeStoppers are an independent charity that gives people the power to speak up and stop crime – 100% anonymously. They believe that everyone has the right to feel safe from crime. Whoever you are, wherever you live, from communities to companies.They also share advice on how to protect the people you care about from crime so everyone can feel safe.
You can contact them by phone on 0800 555 111 and online, 24/7, 365 days a year at crimestoppers.