What personal information do we collect?
When you apply for membership of Redbridge & District U3A you will be asked to provide certain information. This includes:
- your name
- home address
- e-mail address
- telephone number
- mobile number
- your interests
- your subscription preferences
How do we collect this personal information?
All the information collected is obtained directly from you. This is usually at the point of your initial registration or renewal of membership. The information will be collected via membership application forms or membership renewal forms. The lawful basis for collecting and storing your information is due to the contractual relationship that you, as a member, have with the U3A. In order to inform you about the groups, activities and events that you can access as a member we need to store and process a certain amount of personal data.
How do we use your personal information?
We use your personal information:
- to provide our U3A activities and services to you
- for administration, planning and management of our U3A
- to communicate with you about your group activities
- to distribute our members’ magazine Noticeboard, newsletters and other U3A information to you
We’ll send you messages by e-mail, post, other digital methods and telephone to advise you of U3A activities. If you have provided us with your e-mail address, this will be the preferred method of delivering Noticeboard, newsletters and information about forthcoming events to you.
Who do we share your personal information with?
We may disclose information about you, including your personal information
- Internally - to Committee Members and Group Leaders – as required to facilitate your participation in our U3A activities;
- Externally – with your consent for products or services such as direct mailing for the Third Age Trust magazines – Third Age Trust and Sources;
- If we have a statutory duty to disclose it for other legal and regulatory reasons.
Where we need to share your information outside of the U3A we will seek your consent and inform you as to who the information will be shared with and for what purpose.
How long do we keep your personal information?
We need to keep your information so that we can provide our services to you. In most instances information about your membership will not be stored for longer than 12 months. The exceptions to this are instances where there may be legal or insurance circumstances that require information to be held for longer whilst the issues are investigated or resolved. Where this is the case member/s will be informed as to how long the information will be held for and when it is deleted.
How your information can be updated or corrected
To ensure the information we hold is accurate and up to date, members need to inform the U3A as to any changes to their personal information. You can do this by contacting the membership secretary whose telephone number is provided in the latest issue of Noticeboard or by using the contact form on our website http://www.u3asites.org.uk/redbridge/contact.
On an annual basis you will have the opportunity to update your information, as required, via the membership renewal process. Should you wish to view the information that the U3A holds on you, you can make this request by contacting the membership secretary – as detailed above. There may be certain circumstances where we are not able to comply with this request. This would include where the information may contain references to other individuals or for legal, investigative or security reasons. Otherwise we will usually respond within 14 days of the request being made.
How do we store your personal information?
Your membership information is held on a spreadsheet and accessed only by Committee Members. Group Leaders are allowed to keep a register of their group members.
Availability and changes to this policy
This policy is available on our website on the URL http://www.u3asites.org.uk/redbridge/privacy . This policy may change from time to time. if we make any material changes we will make members aware of this via noticeboard.
If you have any queries about this policy, need it in an alternative format, or have any complaints about our privacy practices, please contact the membership secretary as outlined above.