Northwood & District

Beacon

Update Your Personal Details

Please note that the portal will still show an option to “Renew your membership” – but this link will not work.
If you want to renew your membership using a credit/debit card online then see the information on the Members page.

Additional Notes on using the Beacon Members Portal.

The instructions at the link above describe how the portal can be accessed using your email address and password once you have registered. The registration process is a hangover from the previous access method and is somewhat clumsy and finicky. All the details entered need to exactly match the information held by the system and names are case sensitive.
The requirements are as follows …
Ø The Membership Number is as per your membership card (but if it includes a “/” then enter only the digits after the “/”).
Ø The Forename & Surname entries are case sensitive.
Ø The Postcode and Email entries are not case sensitive.
Ø The Postcode entry has to include the space of the Postcode.
One particular source of problems is autocorrect, most often when using an iPad or other tablets. Apart from possibly entering text that you did not expect, autocorrect can also add a blank at the end of an entry that is very easy to miss but which causes the portal to raise an error.
If the portal does raise an error then the form goes blank and you have to start all over again.
If you have any queries or difficulties with the portal then please contact Beacon help using the message envelope.