This page will be used to bring together advice and information relating to the current COVID-19 Pandemic.

Free TV licence for over-75's

Although this is not particularly related to the COVID-19 pandemic, it is important information for some of our Members.
From 1 August 2020 the free TV licence for people over 75 will only be available for those who claim Pension Credit. You may be eligible, even if you own your home or have savings.
Pension Credit is a benefit for people over state pension age. It is extra money that could top up your retirement income and help with the cost of living, but more than a hundred thousand families in London entitled to receive it could be missing out.
If you are over 75, please see the attached Advice letter about free TV licence for more information.

U3A Ealing News - From Your Desktop

We have been highlighting in our regular U3A Ealing News bulletin Theatre & Music performances, Museum & Art Galleries tours, Festivals and many other events taking place online. A full list of these online events/performances/etc are now shown on our RESOURCES - ONLINE CONTENT page.


COVID-19 Scams

THIRD AGE TRUST Urgent Notice re a 'Phishing' email
U3A National office are aware of a 'phishing' email which appears to have been distributed among U3A contacts.
[The term 'phishing' is often used when talking about emails which appear to be from someone you trust, or from some organisation you trust. This could be your Internet Service Provider (ISP), local council, even a friend in need. Note that scammers may also try to contact you by phone call or text message].

This particular email will appear to have been sent by someone in your email address list, so someone you probably know. The email contains a blue box with the word 'Preview' in it and wants you to click on it. DO NOT OPEN OR CLICK ON IT.
If you have received this email and tried to open it or clicked on it then please let the National Office know so they can help you sort this out. Please either email national.office@u3a.org.uk or call one of our team on 020 8466 6139. The TAT staff team will note your details and help you accordingly.
The email should be deleted from your inbox and from your deleted folder and you should change your password.

How to Stay Safe from Scams - Online sessions available
The National U3A Trust have arranged some sessions run by the NatWest Social responsibility and charity partnership on how to stay safe and protected from charity scams during the COVID-19 pandemic.
These online sessions are open to anyone who would like to know more about how to keep themselves safe from fraud and scams. There are lots of places available for U3A members which are all free so please sign up and let the U3A Trust know what you think of them.
There have been two session so far about scams that people should be aware of. Both of these are still available on the U3A Trust YouTube channel - note you do not need to be signed up to YouTube to access this channel. The two talks have been Impersonation scams (from 4 June) and Investment Scams (from 21 May) – both talks cover how to recognise these type of scams and the techniques fraudsters use to try to trick you.

There are a lot of unscrupulous people around who are trying various Scams during the current COVID-19 pandemic. They often target elderly and vulnerable people so here are some of the ones you should be aware of:

  • Scammers posing as Coronavirus testers are trying to “cash in” on the crisis by targeting vulnerable people, police have warned. Neither the police nor the NHS are conducting such tests and police have advised that people should call 999 if someone comes to their door offering a test.
  • Action Fraud (the National Fraud & Cyber Crime Reporting Centre) have advised of a scam where a scammer comes to the door of older or vulnerable people offering to do shopping, then taking their money but not returning. Police advise that people treat such invitations with caution.
  • Action Fraud also report of a scam email purporting to be from HM Government asking for donations to the NHS during the COVID-19 outbreak. This is a fake email and your money will only end up in the hands of a criminal.
  • Which? are warning people to look out for a fake lockdown fine text message which is being circulated. The sinister scam claims that your movements have been monitored through your phone, and that you must pay a fine or face a more severe penalty. If you receive such a text, do not click or tap any links that these messages ask you to.

Which? also has a page about 'How to spot and avoid Coronavirus Scams' that has some useful tips for all of us.


COVID-19 Advice

As well as the general advice on the COVID-19 pandemic, issued by the NHS (Coronavirus Advice), our local NW London Health & Care Partnership has published updated advice (on 19th June) on the COVID-19 situation locally.
This includes the current North West London NHS Coronavirus response and guidance on making and wearing cloth face coverings amongst other items; it is available at: NHS NW London Advice



Transport for London (TfL) has set out details of the temporary changes affecting users of the Older Person’s Freedom Pass and the 60+ Card in London as part of the response to the pandemic. From Monday 15 June these cards will NOT be accepted in the morning peak period (between 04:30 and 09:00). The cards will continue to be valid at all other times on weekdays and all day on weekends and Bank Holidays.
Passengers with a Disabled Person’s Freedom Pass are unaffected and will, as usual, still be able to travel at all times using their Pass if they have to use public transport for their journey.

TfL have also stated that, from Monday 15 June, everyone travelling on public transport must wear a face covering.
Apart from the above restrictions, TfL are also encouraging people to avoid using public transport between the hours of 5.45am to 8.15am and 4.00pm to 5.30pm.
All passengers are reminded to only use public transport if absolutely essential and maintain two metres social distancing wherever possible.



There are a number of organisations that have sprung up to offer help, particularly to elderly or vulnerable people, during the current 'lockdown'. We will add information here as we become aware of these organisations.

Ealing Together is a new organisation which is bringing people together to help respond to the COVID-19 pandemic in whatever way they can. They want to make sure that everyone who is in difficulty feels comfortable asking for help, regardless of whether their vulnerability is physical, emotional or mental.
Elderly or vulnerable people who are self-isolating at home can submit a form from the Help for Residents page on their website.

Ealing COVID-19 Mutual Aid is a Facebook group which is aiming to help those in Ealing who may be quarantined. For anyone who would like to request help from this group, click the link here to access their request form.