What personal information do we collect?
When you express an interest in becoming a member of Bede of Jarrow U3A you will be asked to provide certain information. This includes:-
Your home address
Your email address
Your telephone number
Any special activity interests
How do we collect this personal information
All the information collected is obtained directly from you. This is usually at the point of your initial registration. The information will be collected via your membership forms or online contact forms. The lawful basis for collecting and storing your information is due to the contractual relationship that you, as a member, have with the U3A. In order to inform you about the groups, activities and events that you can access as a member we need to store and process a certain amount of personal data.
How do we use your personal information?
We use your personal information:
To provide our U3A activities and services to you
For administration, planning and management of our U3A
To communicate with you about your group activities
To monitor, develop and improve the provision of our U3A activity
With whom do we share your personal information?
We may disclose information about you, including your personal information
Internally – to committee members and group organisers – as required to facilitate your participation in our U3A activities
Externally – with your consent for products or services such as direct mailing for the Trust magazines – Third Age Matters and Sources
If we have a statutory duty to disclose it for other legal and regulatory reasons
Where we need to share your information outside of the U3A we will seek your consent and inform you as to whom the information will be shared and for what purpose.
How long do we keep your personal information?
We need to keep your information so that we can provide our services to you. In most instances information about your membership will not be stored for longer than 12 months. The exceptions to this are instances where there may be legal or insurance circumstances that require information to be held for longer whilst the issues are being investigated or resolved. Where this is the case members/s will be informed as to how long the information will be held for and when it is deleted.
How your information can be updated or corrected
To ensure the information we hold is accurate and up to date, members need to inform the U3A as to any changes to their personal information. You can do this by contacting the Membership Secretary. On an annual basis you will have the opportunity to update your information, as required, via the membership renewal process. Should you wish to view the information that the U3A holds on you, you can make this request by contacting the Membership Secretary. There may be certain circumstances where we are not able to comply with this request. This would include where the information may contain references to other individuals or for legal, investigative or security reasons. Otherwise we will respond usually within 14 days of the request being made.
How do we store your personal information?
We have in places a range of security safeguards to protect your personal information against loss or theft, as well as unauthorised access, disclosure, copying, use or modification. Security measures include technological measures such as Secure Socket Layer (SSL) encryption, which creates a secure connection with your browser when you register and log into our online services. Your Membership information is held on a spreadsheet and accessed by Committee Members and Group Organisers – as appropriate.
Availability and changes to this policy
This Policy is available at any U3A meeting. This policy may change from time to time. If we make any material changes we will advise the members accordingly.
If you have any queries about this policy or require it in an alternative format or have any complaints about our privacy practices, please contact Chairperson/Secretary, preferably in writing/email.
May 2018 Review Date - May 2019|